Shipping policy
18. Shipping cost
Delivery costs are calculated during the order process, based on the volume and weight of the item. They are always the responsibility of the buyer.
Delivery time
Preparation for shipping is done upon validation of the order. Chateaux Paris collaborates with experienced transport providers to guarantee the transport of fragile objects in the best conditions.
Delivery times are those applied by the carriers and depend on the final destination.
Delivery times are confirmed to the buyer by Chateaux Paris upon confirmation from the carrier
Delivery arranged by the buyer
When customers select the option ‘Will organize pick-up myself’, they must contact Chateaux Paris to organize the collection of the item.